Lead times, carriers, freight terms, packaging standards, and customs documentation for all B2B orders.
This Shipping Policy applies to all B2B orders placed with LookCarShow. We ship worldwide from our facility in Guangzhou, Guangdong, China using internationally recognized freight carriers. Please read this policy carefully before placing an order.
For products currently in stock in our Guangzhou warehouse, orders are processed and ready for dispatch within 3–5 business days after receipt of full payment or agreed deposit and signed purchase order.
Products not held in inventory (including some low-volume chassis SKUs) require additional production time. Standard production lead time is 7–14 business days. We confirm the specific lead time in your order quotation.
Custom projects involve an additional engineering and tooling phase. Typical timelines:
All custom timelines are confirmed in writing in the project quotation and subject to revision only where force majeure events apply.
| Region | Express Courier | Standard Courier | Sea Freight (FCL/LCL) |
|---|---|---|---|
| Europe (EU + UK) | 5–8 business days | 8–15 business days | 25–35 days |
| North America (US / CA) | 6–10 business days | 10–18 business days | 20–30 days |
| Middle East (GCC) | 4–7 business days | 7–12 business days | 18–25 days |
| Southeast Asia | 3–6 business days | 5–10 business days | 10–18 days |
| Australia / NZ | 5–9 business days | 9–16 business days | 18–25 days |
| Africa / South America | 8–14 business days | 14–25 business days | 25–40 days |
Transit times shown are estimates from dispatch date and do not include production lead time. Transit times may be affected by customs clearance delays, peak shipping seasons, or carrier disruptions beyond our control.
We work with the following internationally recognised freight carriers, selected based on order size, destination, and urgency:
Where the buyer has a preferred carrier account, they may advise us of their account number to use for that shipment. We will use our best efforts to accommodate the request, subject to the carrier's coverage to our dispatch location.
Freight costs are calculated at the time of order quotation based on:
Freight charges are itemised separately on each proforma invoice. For repeat orders with established partners, we can offer freight consolidation options to reduce per-unit shipping cost.
The default incoterm for all LookCarShow shipments is FOB Guangzhou. Alternative Incoterms are available upon request and must be agreed in writing before order confirmation:
Risk transfers to buyer when goods are loaded onto the vessel or aircraft at Guangzhou. Buyer is responsible for main carriage freight and insurance from this point.
Risk transfers when goods are made available at our Guangzhou facility. Buyer or buyer's agent handles all export formalities and onward transport.
We cover main carriage and marine insurance to the named destination port. Risk transfers when goods are loaded at origin. Available for sea shipments to major ports.
We manage all export and import formalities and deliver goods to buyer's named address, duties paid. Available in selected markets — Inquire for eligibility and pricing.
LookCarShow applies consistent multi-layer protective packaging to all shipments to minimize in-transit damage risk:
Our packaging has achieved a documented in-transit damage rate of under 0.5% across all Express courier shipments.
LookCarShow provides the following export documentation as standard with every shipment:
Buyers are responsible for all import duties, customs fees, VAT, and local compliance requirements in the destination country. LookCarShow will provide any additional documentation within our control to assist with customs clearance but makes no representation regarding import classification or duty rates.
Upon dispatch, we provide the tracking number and carrier name via email and/or WhatsApp. For express courier shipments, real-time tracking is available directly on the carrier's website. For sea freight, we provide the booking number and estimated time of arrival (ETA) at the destination port.
For large or ongoing supply partnerships, we can configure automated dispatch notifications. Please discuss with your trade account manager.
LookCarShow is not responsible for shipping delays caused by:
We will communicate any known shipping delays promptly and work with the buyer and carrier to resolve the situation as efficiently as possible.
For questions about freight, shipment status, documentation, or logistics coordination:
Please include your order number or proforma invoice number in all shipping-related communications.