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Privacy Policy

How LookCarShow collects, uses, and protects the personal data of our trade partners and website visitors.

Effective Date: 1 January 2025 Last Updated: 1 March 2026 Jurisdiction: People's Republic of China

LookCarShow (the "Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a trade inquiry, or engage with our B2B services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Submit a B2B inquiry or contact form (name, business email, phone number, company, country)
  • Subscribe to our newsletter or product updates
  • Request a product catalog or sample order
  • Communicate with us via email or WhatsApp
  • Place a trade order or enter into a supply agreement

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geolocation (country/region level)
  • Browser type, version, and operating system
  • Pages viewed, time spent, and referral source
  • Device identifiers and session cookies

1.3 Information from Third Parties

We may receive information about you from third-party tools we use, such as Google Analytics (for website usage data) and WhatsApp Business API (for communication records). We do not purchase or rent personal data from data brokers.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To fulfill B2B inquiries: Process trade requests, verify fitment, and prepare price quotations
  • To manage business relationships: Maintain trade partner accounts, issue invoices, and manage order logistics
  • To provide technical support: Assist with installation, coding, and warranty claims
  • To send commercial communications: Inform you of new products, promotions, and catalog updates (with your consent or where a legitimate interest applies)
  • To improve our website and services: Analyze usage patterns and optimize the user experience
  • To comply with legal obligations: Maintain records required under Chinese export and business law

3. Legal Basis for Processing (GDPR)

For visitors and partners located in the European Economic Area (EEA), our legal bases for processing personal data are:

  • Contractual necessity: Processing required to fulfil a trade order or supply agreement
  • Legitimate interests: Business development, fraud prevention, and service improvement
  • Consent: Direct marketing communications where required by applicable law
  • Legal obligation: Compliance with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Logistics providers: Shipping carriers (DHL, FedEx, SF Express) receive recipient details to fulfil delivery
  • Payment processors: Banks and payment platforms receive necessary transaction data
  • Professional advisors: Lawyers, accountants, and auditors under confidentiality obligations
  • Regulatory authorities: Where required by law, court order, or government authority

All third-party service providers are required to handle your data in compliance with applicable privacy laws and our data processor agreements.

5. International Data Transfers

As a China-based manufacturer serving global trade partners, your data may be transferred to and processed in China. For EEA and UK customers, we implement appropriate safeguards for such transfers, including standard contractual clauses where required. By submitting a trade inquiry, you acknowledge this cross-border transfer.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy:

  • Inquiry and communication records: 3 years from last interaction
  • Order and transaction records: 7 years (required by Chinese business law)
  • Marketing subscription data: Until you unsubscribe or request deletion
  • Website analytics data: 26 months (anonymized after 14 months)

7. Cookies

Our website uses essential cookies required for basic functionality. We may also use analytical cookies (such as Google Analytics) to understand how visitors use our site. You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain website features.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data where no legal retention obligation applies
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or direct marketing
  • Withdraw consent: Withdraw consent for consent-based processing at any time

To exercise any of these rights, please contact us at business@lookcarshow.com. We will respond within 30 days.

9. Security

We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications (HTTPS/TLS), access controls, and regular security reviews. However, no internet transmission or storage system is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for business professionals aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. For material changes, we will notify active trade partners by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: